Real-world outcomes across industries
Explore evidence spanning Cloud, AI, Security, Multi-Cloud, and cost optimization initiatives delivered across Microsoft's technology ecosystem.
Case Studies
Solution Areas
Industries
Avg Cost Savings
Cloud Migration & Modernization
Infrastructure transformation and modernization outcomes across industries
Large Insurance Firm
Financial ServicesChallenge
Legacy actuarial servers delayed model execution by approximately one week.
Solution
Migrated actuarial workloads to Azure SQL (PaaS/IaaS).
Outcome
Model runtime reduced to 1–2 days; infrastructure costs reduced by 40% over 3 years.
National Food Distributor
DistributionChallenge
On-prem SQL and file servers bottlenecked peak-demand operations.
Solution
Migrated 60+ servers and SQL databases to Azure.
Outcome
Improved uptime and remote productivity.
Global Bank
Financial ServicesChallenge
Over 250 on-prem Pega servers slowed customer onboarding.
Solution
Automated Pega workload deployment to Azure using infrastructure as code.
Outcome
Provisioning reduced from days to hours.
Retail Enterprise
RetailChallenge
Legacy SQL Server delayed reporting by several hours.
Solution
Migrated EDW to Azure Databricks.
Outcome
Reporting time reduced by 75%; infrastructure cost down 30%.
AI Business Solutions
AI adoption and automation achievements across business functions
Asset Manager
Financial ServicesChallenge
Analysts lacked a unified productivity platform; high friction in research workflows.
Solution
Rolled out M365 Copilot to 5,000 users.
Outcome
Data-gathering time reduced by 38%; analyst prep cycle shortened from 3 days to 1.
State Agency
GovernmentChallenge
Form processing backlog delayed benefits.
Solution
Azure OpenAI + Power Automate.
Outcome
Backlog down 95%; processing time from 5 days to under 1.
Bank
Financial ServicesChallenge
Long wait times for mortgage eligibility help.
Solution
Internal Copilot for bankers via Copilot Studio.
Outcome
First-response time cut by 70%; FTE load down 15%.
Global Manufacturer
ManufacturingChallenge
Static reports lacked predictive insight for planning.
Solution
Power BI + Azure OpenAI + Fabric.
Outcome
Inventory overstock down 12%; forecasting accuracy up 33%.
Data Estate Modernization
Analytics and data platform transformation results
Global Retailer
RetailChallenge
Disparate platforms across brands delayed campaign effectiveness.
Solution
Azure SQL + Microsoft Fabric; unified analytics across brands.
Outcome
Real-time reporting for executives.
National Bank
Financial ServicesChallenge
Compliance reporting took 10+ days with manual aggregation.
Solution
Azure Synapse + Microsoft Purview.
Outcome
Reporting cut to under 24 hours; improved audit transparency.
Healthcare Network
HealthcareChallenge
Clinical, billing, and operational silos delayed decisions.
Solution
Fabric lakehouse + Purview governance.
Outcome
Data prep time reduced by 60%; stronger governance.
Insurance Company
InsuranceChallenge
Actuarial simulations took 4+ hours on legacy systems.
Solution
Azure Databricks + Fabric.
Outcome
Simulation time reduced to 1 hour; expanded coverage.
Security & Compliance
Security modernization and compliance achievement outcomes
National Retailer
RetailChallenge
MFA/endpoint protection coverage varied; breach risk up.
Solution
Entra ID MFA + Defender for Endpoint.
Outcome
Coverage to 98%; security incidents down 70%.
Global Law Firm
LegalChallenge
No DLP/Insider Risk; exfiltration risk unmitigated.
Solution
Microsoft Purview with Insider Risk.
Outcome
Proactive detection and risk-scoring workflows.
Investment Bank
Financial ServicesChallenge
Siloed logs delayed forensics.
Solution
Unified logs via Microsoft Sentinel.
Outcome
Mean time to detect/investigate down 40%.
Healthcare Network
HealthcareChallenge
Legacy AV lacked endpoint visibility/protection.
Solution
Defender for Endpoint.
Outcome
Detection coverage to 95%; centralized incident response.
Cost Optimization
Infrastructure and licensing cost reduction achievements
CPG Manufacturer
ManufacturingChallenge
Dev/test environments ran 24/7, driving idle compute costs.
Solution
Azure Automation to shut down VMs after hours.
Outcome
Compute costs down 45%; approximately $500K annual savings.
Investment Bank
Financial ServicesChallenge
Unused VMs and over-provisioning.
Solution
Azure Advisor optimization; auto-shutdown schedules.
Outcome
Monthly compute expenses cut by 40%.
Retail Chain
RetailChallenge
Duplicated App Services across regions.
Solution
Consolidation; autoscaling; standardized SKUs.
Outcome
$400K annual cloud cost reduction.
Global Software Firm
TechnologyChallenge
No tagging/budgeting; billing errors.
Solution
Azure Policy + tags; chargeback model.
Outcome
Avoided $250K in untraceable costs.
More Success Stories
Additional case studies across specialized technology areas and industry verticals
DevOps & Platform Engineering
CI/CD modernization and deployment automation
Integration Platform Modernization
API-first integration and workflow automation
Dynamics 365 Implementations
ERP and CRM transformation outcomes
Hybrid Infrastructure
Multi-cloud and hybrid cloud deployments
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Request detailed case studiesThe examples presented in our Case Studies illustrate real-world scenarios achieved with Microsoft technologies across the global partner ecosystem. These outcomes are sourced from Microsoft Customer Stories, Forrester TEI reports, and partner successes. While not all engagements were delivered solely by CRA, they represent the types of projects CRA and our globally sourced delivery partners deliver under CRA governance — either white-labeled or co-branded.